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Privacy Policy

I take your privacy seriously. I am committed to processing data in accordance with responsibilities under the GDPR. 

Who am I?

 I am Jasminka Trbojevic-Bubalo, registered homeopath. I am a ‘data controller’ under the Data Protection Act 1998 and under GDPR. We are registered with the Information Commissioner’s Office. 

What means GDPR?

GDPR means the General Data Protection Regulation =  a regulation in EU law on data protection and privacy for all individual citizens of the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas.  

What does mean concerning to your data?

1) What are the data I collect about you:
In order to treat you, I will ask you to provide certain information. This includes:

Name, gender, date of birth, home address, email address, telephone number, medical history, further, information of symptoms for which you requested the consultation with me, my advice (homeopathy and other therapies recommended over time) , all directly from you or through forms, medical history.

2)  How I collect information about you?

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3) How I use your personal information?

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4) How I store your data?

According to your consent all data about you will be recorded and stored in digital form. 

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5) Who I share your data with?


6) How long I will keep your personal information?


7)  What are your rights? 

Under GDPR you have the following rights: 


How do use this personal information?
I use your personal information to analyse the conditions for which you have consulted me and to prescribe remedies and other therapies.

I will communicate with you by email, other digital methods, by telephone and by post.

With whom do I share your personal information?
I do not share your personal information.

How long do I keep your personal information?
I need to keep your information for as long as you continue to consult me. Since patients often return for more consultations after a period of absence, I will keep your information for seven years after your last consultation. In the case of children, 7 years after their 18th Birthday. At that point, your file will be securely destroyed and any digital information will be erased from my computer systems.

How your information can be updated or corrected
To ensure that I have accurate and up-to-date information, you need to inform me of any changes you believe I should make to the personal information I hold. You can do this by contacting me by any of the methods previously described.

Under data protection legislation, you have the right to inspect the personal information I hold about you. You can make a request to do so by contacting me and I will endeavour to respond within 14 working days.

How do I store your personal information?
My patient files are computer-based and are held securely within my consulting room on my laptop and a Bipra backup disk. I take steps to protect your personal information against loss or theft, as well as unauthorised access, disclosure, copying, use, or modification.

Your email address, if you have one, is held securely on the servers of my email providers, currently BT Internet and Google mail.

8)Changes to this policy
This policy shall be reviewed at least annually.Policy review date: October 2020

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9) Contact
If you have any queries about this policy,  or have any complaints about my privacy practices, please contact me:

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10)  A data breach